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Privacy Policy

ventorixalithos Financial Services Platform

Last Updated: January 15, 2025

Introduction and Overview

Welcome to ventorixalithos's comprehensive privacy policy. We understand that your financial data and personal information deserve the highest level of protection. This policy outlines how we collect, use, store, and safeguard your information when you interact with our entrepreneurial mindset development platform.
ventorixalithos operates as a financial education and entrepreneurial development platform based in Malaysia. We're committed to transparency about our data practices and maintaining the trust you place in us when sharing your personal information. This policy applies to all users of our services, whether you're accessing our learning programs, blog content, or consulting services.

Information We Collect

We collect various types of information to provide and improve our services. Understanding what we collect helps you make informed decisions about your privacy.

Personal Information

Name, email address, and phone number when you register for our services
Professional background and business interests for personalized recommendations
Payment information and billing details for course purchases
Communication preferences and contact history
Educational background and professional certifications when relevant
Business goals and financial objectives you share with us

Technical Information

IP address, browser type, and device information
Website usage patterns and page interactions
Course progress and learning module completion data
Search queries and content preferences
Login times and session duration
Geographic location data for service localization

How We Use Your Information

Your information serves multiple purposes in enhancing your experience with ventorixalithos. We use collected data to personalize your learning journey, provide relevant financial education content, and improve our platform's effectiveness.
We analyze usage patterns to identify which educational materials are most valuable to our users. This helps us refine our curriculum and develop new content that addresses real-world entrepreneurial challenges. Your progress data allows us to suggest appropriate next steps in your financial education journey.
Communication with you includes course updates, new program announcements, and educational resources that align with your stated interests. We also use your information to provide customer support and respond to your inquiries about our services.

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. ventorixalithos does not sell your personal data to third parties for marketing purposes. However, we do work with trusted service providers who help us operate our platform effectively.
Our payment processors handle financial transactions securely and are bound by strict confidentiality agreements. Email service providers help us deliver course materials and updates, but they cannot use your information for their own purposes. Analytics providers help us understand user behavior to improve our services, but they receive anonymized data whenever possible.
We may share information when required by law, such as responding to legal requests or protecting against fraud. In the event of a business transaction like a merger or acquisition, user information may be transferred, but you would be notified of any changes to this privacy policy.

Your Privacy Rights

You have significant control over your personal information and how we use it. These rights reflect our commitment to transparency and your data autonomy.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.

Correct Information

Update or correct any inaccurate personal information in your account. You can do this directly through your account settings or by contacting us.

Delete Your Data

Request deletion of your personal information. We'll remove your data within 30 days, except where we're required to retain it for legal purposes.

Restrict Processing

Limit how we use your information while maintaining your account. This option allows you to reduce data processing while keeping access to basic services.

Data Security Measures

Protecting your information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.
Our systems use industry-standard encryption for data transmission and storage. Access to personal information is restricted to authorized personnel who need it for legitimate business purposes. We regularly update our security protocols and conduct vulnerability assessments to identify and address potential threats.
Employee training ensures that everyone handling your data understands their responsibilities for maintaining confidentiality. We also maintain detailed logs of data access and regularly review these for any unusual activity. In the unlikely event of a security incident, we have procedures in place to respond quickly and notify affected users.
While we implement robust security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your account information secure.

Data Retention Periods

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal requirements.
Data Type Retention Period Purpose
Account Information Until account deletion Service provision and user support
Course Progress Data 5 years after last activity Educational records and certification
Payment Records 7 years from transaction Financial compliance and tax records
Communication History 3 years from last contact Customer support and service improvement
Website Usage Data 2 years from collection Analytics and platform optimization

International Data Transfers

While ventorixalithos operates primarily in Malaysia, some of our service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
We only work with providers who meet international standards for data protection. Transfer mechanisms include contractual clauses that require the same level of protection you would receive under Malaysian data protection laws. We regularly review these arrangements to ensure they remain appropriate and effective.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies enable basic website functionality, while analytics cookies help us understand how visitors interact with our site.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform. We provide clear information about cookie usage and obtain your consent for non-essential cookies.

Children's Privacy

ventorixalithos's services are designed for adults interested in entrepreneurship and financial education. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected such information, we will delete it immediately.
Parents or guardians who believe their child has provided personal information to us should contact us immediately. We will investigate and take appropriate action to remove the information from our systems.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated. Continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Questions and Contact

For privacy-related inquiries or to exercise your rights:
Email: info@ventorixalithos.sbs
Phone: +60124760491
Address: Jalan Dato Haji Mohd Ali, 11700 Gelugor, Pulau Pinang, Malaysia